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This manual provides a practical step-by-step guide to planning and implementing operational-level community grievance mechanisms (CGMs) and/or designing and managing corporate CGM frameworks. It is informed by the practical experiences of seven pilot operational-level CGMs conducted by IPIECA member companies together with shared learning from other IPIECA member companies, and stakeholder engagement

Community grievance mechanisms in the oil and gas industry: A manual for implementing operational-level grievance mechanisms and designing corporate frameworks

Resource Key: F3J8C6G5

Document Type: Report

Creator:

Author:

  • IPIECA

Creators Name: {mb_resource_zotero_creatorsname}

Place: London

Institution: IPIECA

Date: 2015

Language:

This manual provides a practical step-by-step guide to planning and implementing operational-level community grievance mechanisms (CGMs) and/or designing and managing corporate CGM frameworks. It is informed by the practical experiences of seven pilot operational-level CGMs conducted by IPIECA member companies together with shared learning from other IPIECA member companies, and stakeholder engagement

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