This series of papers is part of an ongoing effort by the Social Practice Forum (the Forum) to improve the
understanding of social performance (SP). It provides basic guidance on how to improve a company’s social
performance and suggests possible approaches based on what we, a collective of experienced SP practitioners, have seen work, or not work, in practice. The name of the series is taken from the academic practice of numbering introductory courses using “101” (Anthropology 101 or Chemistry 101, for example). It is meant to give readers an introductory understanding of what to look for and where to start.