Resilient NGOs can be counted on by their clients to continue providing their core services during times of adversity. They also have the foresight to avoid some potential crises and the abilities to learn and capitalize on opportunities for improvement. Organisational resilience is both planning to manage the unexpected, as well as adaptingand reacting to changing circumstances. A resilient organisation has the following characteristics: • Leadership and culture: Strong, aware, and empathetic leadership combined with staff that are empowered, trust each other, and are well looked after. • Networks: Effective external partnerships, well-managed internal resources, and the ability to leverage knowledge across the organisation. • Change-Readiness: A unity of purpose and a proactive posture combined with the regular testing of plans to counter vulnerabilities